FAQ

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FAQ

1.  What’s your MOQ?

Normally our MOQ is 5000pcs, but sometimes maybe we have other order on hand, it will be a little small. For some common products, we have stocked. So MOQ can be negotiated.

 

2. Are you a trading company?

We do trade. Also we have our real factory, and our factory has passed ISO-9001, we have good quality control.

 

3.  Do you accept customized?

Yes, we have different customer make their own OEM products, so we also can make products as per your requirement.

 

4.  How long can I expect to receive my goods after I place order?

Our production time are always 20~25 days after pre-production sample confirmation.

 

5.  Can I get some samples before place order and how long for a sample?

Yes, and samples are always free, delivery is 1~3 days.

 

6. How is your shipping?

1)    Shipping by express(sample order) or by sea(bulk order).

2)    Worldwide shipping service available.

3)    Please contact before order as shipping cost varies time to time.

 

7. What’s your Warranty?

1)    we can make sure product quality as samples or which you confirmed.

2)    Please contact us whenever issues confirmed and we would try our best to assist you.

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